advantage rental car return orlando airport

I call customer service again, they said they will send another request for a response. I knew it was a holiday weekend so maybe longer. I was told the GM would get back to me within 3 days. I immediately called customer service and disputed the upcharge. They waive any fees because that's not the customer's fault.

First of all if you rent a car and then they run out of the size, they generally don't penalize you. They had upcharged me for the vehicle they said they only had available. It was until I received the receipt to my email that evening that I saw they had charged me $253!!! From $60 to $253. When then small pin pad you you initial saying you agree to this, that, and the other I didn't think anything because again I thought the quote included deposit. I knew there was a potential meltdown on the way and I just needed a car and to get her food and to our room. Would walk before I ever rented from this company again.īy this point my daughter was hot, agitated, and hungry.

I had to contact my credit card company to stop the charge. The woman said that her supervisor would contact me. Left numerous messages and emails took 2 days till I finally heard back from them and a woman tells me “that the car had a busted windshield.” I told her it absolutely did not have a busted windshield and my girlfriend agreed. Began trying to contact the rental company. A couple days pass and I’m looking at my credit card statement and I have an additional $850 charge on my credit card. I get to going down the road and hit the brakes kinda hard (just checking them) and I hear a loud metal on metal grinding sound with a bad vibration in the pedal. Looks at it and says “yeah it’s not been done and is due, but he’s gonna turn the light off and to drive it.” So he does. And “hopefully that’s all because he don’t have any other cars”. He says “they probably forgot to reset it”. Immediately the Change oil light comes on. put my stuff in the car look it over and climb in. They kept saying I needed this and that and almost doubled the price of my reservation rental.

Advantage rental car return orlando airport